Privacy Policy

Effective Date: 1/1/25

This Privacy Policy explains how Hixson Dental Group, owned by Legacy Dental Group (“we,” “us,” or “our”), collects, uses, and protects your personal information when you visit www.hixsondentalgroup.com (the “Site”) or use our services.

Information We Collect

Information You Provide Directly:

  • Name, email, phone number

  • Appointment requests or inquiries

  • Insurance or payment details (if submitted)

  • Other information you choose to share

Information We Collect Automatically:

  • IP address and device information

  • Browser type and usage data

  • Cookies and similar technologies

Protected Health Information (PHI):
If you submit health information through secure forms or portals, it is protected by HIPAA. Please see our Notice of Privacy Practices.

How We Use Your Information

We may use your information to:

  • Schedule appointments and respond to inquiries

  • Provide dental care and related services

  • Send appointment reminders and practice updates

  • Send marketing communications via email, SMS/text, and phone calls (with your consent)

  • Improve the Site and our services

  • Comply with legal obligations

Marketing Communications:
By providing your phone number and email, you consent to receive marketing messages (including autodialed or prerecorded calls and texts).
Consent is not a condition of receiving dental services.

Message and data rates may apply.

Opt-out instructions:

  • SMS: Reply “STOP.”

  • Email: Use the “unsubscribe” link.

  • Calls: Inform the caller you no longer wish to receive communications.

Cookies

We use cookies to:

  • Operate and secure the Site

  • Analyze usage and improve performance

  • Remember preferences

You can adjust your browser settings to disable cookies, but some features may not work properly.

How We Share Your Information

We may share your information with:

  • Service providers (hosting, appointment systems, email delivery)

  • Marketing partners (with your consent)

  • Legal authorities as required by law

  • Affiliates and successors in the event of a business transfer

Data Security

We implement reasonable safeguards to protect your data. No system is completely secure.

Your Rights

Depending on your location, you may have rights to:

  • Access or request a copy of your data

  • Request corrections or deletions

  • Withdraw consent for marketing communications

  • Request restrictions on how we use your information

To exercise your rights, contact us. We may need to verify your identity.

Children’s Privacy

The Site is not intended for children under 13. We do not knowingly collect information from children. If you believe we have collected such data, please contact us.

Changes to This Policy

We may update this Policy periodically. Changes will be posted here with a new Effective Date.

Contact Us

Hixson Dental Group, c/o Legacy Dental Group
Contact: Shalin Tejani
7552 Bonnyshire Drive Suite 120
Chattanooga, TN 37416
Email: shalin@legacydentalgrp.com
Phone: 423-505-2446